The Council is currently consulting on proposals to change its Council Tax Support Scheme from next April. The proposal would see some people receive less Council Tax Support than at present, but in some cases, particularly for families, there may be an increase or it may bring them into Council Tax Support.
It may be that you could benefit from the Council Tax Support Scheme. This link gives details on the proposal, how to get an idea if a household will be eligible and how to comment. It also gives details of where residents can meet with an officer to discuss this and complete the consultation. talk.hounslow.gov.uk/council-tax-support-scheme